PRIVACY POLICY

At RN2U Health LLC, we take your personal information seriously. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website, sign up for our services, or communicate with us.

Information We Collect

We collect various types of personal information to provide and enhance our wellness care services. The types of information we may collect include:

·       Personal Identification Information: Such as your name, email address, postal address, phone number, and date of birth.

·       Health Information: Medical history, health conditions, medications, and other health-related data, if applicable to our services.

·       Payment Information: Credit card details or other financial information required for billing purposes.

·       Usage Data: Information on how you interact with our website, including IP address, browser type, device information, and browsing behavior.

How We Use Your Information

In some situations, we may use your personal information for the following purposes:

·       To provide infusion related services including appointments, processing payments, and delivering personalized health services.

·       For patient communications, responding to inquiries, providing updates, and sending relevant service-related information.

·       For advertising and marketing purposes such as newsletters, promotions, updates about our services or specific information that you have consented to receive from us.

·       We partner with both Google and META to help enhance the customer experience on our website, tracking users at an anymous level and for the purposes of digital advertising. Please note both Google and META have their own privacy policies which may be applicable.

·       Neither Google or META provide us with personally identifiable information about our website visitors or customers.

·       To comply with legal obligations: Following applicable laws and regulations, including healthcare privacy standards such as HIPAA.

Sharing of Personal Information

In certain situation we may share personal information if it is either authorized by the patient or is required by law.

·       Information may be shared with other healthcare service providers in order to coordinate care or when the sharing of information is subject to applicable laws and consent.

·       Service providers: We may share information with third-party vendors who assist with administrative, technical, or operational support, including payment processors and data storage providers.

·       Legal and compliance purposes: We may share information as required by law, to protect our rights, or in response to legal processes.

·       With your consent: In certain circumstances, we may share your information with your consent, such as sharing data with a specific healthcare provider.

Data Security

We take the protection of your information seriously and use appropriate administrative, technical, and physical security measures to safeguard your personal data. This includes encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

Your Privacy Rights

Depending on your location, you may have certain privacy rights, including the right to:

·       Access and receive a copy of your personal information.

·       Correct or update your information if inaccurate.

·       Request deletion of your personal data, subject to certain legal or contractual restrictions.

·       Opt-out of marketing communications.

·       File a complaint with a regulatory body if you believe your privacy rights have been violated.

Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website. Cookies help us analyze website traffic, remember your preferences, and provide you with a more personalized experience. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised policy on our website with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us through the contact page located here.